If you must cancel a confirmed reservation, make your
cancellation as early as possible so another group has
a chance at reserving your vehicle.
Transportation - Cancellation Policy
reservation is canceled six (6) hours or less (from the time
of the scheduled departure time of flight), on the date of
service or if flight arrives and there is no contact within
one (1) hour of flights arrival at gate for domestic flights,
or 1 1/2 hours of flights arrival at gate for international
flights, there is a full charge for the service. This will
be charged to the credit card given at time of reservation.There
is also a 15 minute grace period given for departures to the
airport, from the time of the scheduled pick up. If vehicle
is still waiting after grace period has expired, there is
a charge of $20.00 plus gratuity, for every 15 minutes, beginning
from the initial scheduled pick up time. Any waiting time
is to be paid to driver at time of service.If airport reservation
is canceled and is not re-scheduled, there is a $25.00 administrative
charge to the credit on file.
Service Cancellation Policy
reservation is canceled one (1) month of less (Weddings and
Proms - three (3) months or less) from the date of original
service, there is a full charge of either flat rate quoted
or total of minimum hours reserved for. This charge will be
processed on credit card given at time of reservation. Wedding
and Prom cancellations must be submitted in writing by certified
mail ninety-one (91) days prior to the date of service.With
regard to Point to Point service, there is a 15 minute grace
period given from the time of the initial scheduled pick up
time (for concerts/sporting events - you do not need to schedule
a return time, as the drivers do find out what time the event
is over - there is a 30 minute grace period given from the
time the event is over). If vehicle is still waiting after
grace period has expired, there is a charge of $ 20.00 plus
20% gratuity (on limousines) and a $ 40.00 plus 20% gratuity
(on SUV Excursions & larger), for every 15 minutes, beginning
from the initial scheduled pick up time.If legal action is
neccessary to collect monies due, you will be responsible
for all court court costs, our attorney fees and the balance
damages caused to the vehicle by client or their guests, will
result in a minimum charge of $ 100.00, based on cost of damage.
Any person or persons that get sick in a vehicle, also will
be charged a minimum fee of $ 250.00 (final cost is charged
when bill is received from detail shop)
"Nice cars! Expect a call for
my bachelor party!" Greg S
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