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ASKED QUESTIONS...
How many
people can I squeeze in your limo?
A super-stretch Lincoln limousine, the standard vehicle in
the limousine industry, holds up to 8 passengers. It is also
INSURED for up to 8 passengers. If a company overloads a vehicle,
and has an accident, you simply will be out of luck if you
need to collect damages. Also, you need to take into consideration
the comfort level of yourself and the other passengers. Those
companies that will "squeeze" more than the legally
allowed amount of people into a vehicle aren’t taking
into consideration dress sizes, elbow room, or varying sizes
of the passengers. We will NEVER overload a vehicle; we have
capacity for up to 26 passengers in a single vehicle.
Am I guaranteed the vehicle stated
on my contract?
Once a contract is confirmed, and signed by us, the vehicle
stated is 100% guaranteed. If for some reason, your specific
vehicle cannot be provided, we will call immediately, explain
the vehicles available for substitution, and you have the
choice of accepting another vehicle, or voiding the contract
and receiving a full refund of your deposit.
How much do I need for a deposit?
There is a credit card required for deposits on airport services.
There is a one (1) hour minimum payment required for all weddings,
proms, and other hourly charters, or 20% for lengthy charters.
What is your cancellation policy?
Please click on Cancellation Policy from our homepage.
Can I change/downsize the vehicle
on my contract?
Yes, but your original deposit will be forfeited, and a new
deposit will be required. If available, a vehicle can be upsized
with no penalties. This is based strictly on availability.
Is there a charge for waiting
time?
We always allow a 10 minute grace period, to load luggage,
or to gather your group together. After 10 minutes, there
is a waiting time charge of $20 per quarter hour for sedans
and limos, or $30 per quarter hour for SUV's and buses.
Do additional stops cost extra?
On hourly packages, such as weddings, there are no additional
charges for extra stops. This includes taking pictures, stopping
at home, etc. This does NOT apply if you want to use the vehicle
as a shuttle service or to tour around with no specific destinations
in mind.
On airport transfers, and point-to-point
transfers, additional stops are extra. The rates will be determined
by the distance between, or the amount of extra time they
consume. Call for specifics.
What forms of payment do you
accept?
We accept personal checks for deposits, and for any payment
made at least 15 days in advance of your event. We always
accept cash, and credit cards, as long as the card holder
is present to sign. Money orders are accepted for amounts
up to $200.00 if drawn from a recognized bank. Money orders
from currency exchanges will NOT be accepted.
Can I bring my own alcohol?
Yes, of course. All vehicles are equipped with coolers and
ice.
Underage drinking cannot be tolerated.
If at any point, a minor is in possession of alcohol, or appears
intoxicated, the transfer will be terminated immediately,
and parents must come and take charge of the minor. If a parent
is not available, the local police will be called, and the
entire group discharged from the vehicle.
What if we decide we want the
car for a longer period of time?
As long as the vehicle isn’t scheduled to be somewhere
else, we will gladly extend the length of your event. This
is completely dependent upon scheduling. The best rule is
to schedule for as long as you feel you may need the vehicle,
but there is no refund for unused time, so being punctual
counts.
Can we smoke in the vehicle?
All of our vehicles are NON-smoking.
Can we eat in the vehicle?
Eating is discouraged. Snacks may be brought into the vehicle,
but certain foods, such as pizza, or anything that can cause
major stains, is not allowed. Remember, you are responsible
for the cost of any unusual cleanup, or detailing needed.
What if someone throws up or
damages the interior of the vehicle?
The passenger making the reservation is responsible for the
entire group. Any damages are the responsibility of the individual
renting the limousine. So are any legal fees and court costs
associated with trying to collect.
Cleanups involving professional carpet
shampooing, such as vomit, START at $250.00. Rips and tears
START at $200.00. The final total will be assessed after billing
is received, and lost time is figured.
"We have gone to and from the airport
on numerous ocasions with your service, and your drivers
are always prompt and courteous. Your vehicles are always
clean and include little extras like beverages and a newspaper.
I am sure you are ruining it for other limousine companies."
Brian C
Call us to reserve
your dream limousine today!
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